Great Slots Casino Responsible Gambling

We take responsible gambling seriously. Our priority is player safety and helping you keep play enjoyable and under control. This page explains the principles we follow, the tools available on your account, and where to find support if gambling stops being fun. We encourage all customers to use the controls we provide and to seek help early.

Player protection principles

We aim to reduce risk by promoting safe play and early intervention. We monitor activity patterns to identify signs of harm, provide clear options for limits and breaks, and act promptly when we see evidence of problem play. Our approach is practical, proportionate and focused on keeping play within personal limits.

Activity-control tools

You can manage your account with tools designed for immediate control. These include deposit and loss limits, session time reminders, reality checks, cooling-off periods and self-exclusion. Tools are available in your account settings and can be updated at any time. If you need assistance applying a tool, our support team can help.

Deposit limits

Set daily, weekly or monthly deposit limits on your account to control how much you add. Limits take effect immediately and can be reduced at any time. Requests to increase a limit may be subject to a short delay and additional checks to ensure responsible play.

Loss limits

Loss limits let you cap net losses over a defined period. These help prevent chasing and keep your spending predictable. Loss limits can be applied alongside deposit limits and will be reflected in your account balance and transaction history.

Time limits and account breaks

Use session time limits and reality checks to manage how long you play. You can set automatic reminders after defined play periods. If you need a longer break, choose a cooling-off period to suspend access for days, weeks or months. Longer breaks are available through self-exclusion.

Self-exclusion

If you decide you need to stop completely, self-exclusion closes your account for a chosen period. During self-exclusion we suspend marketing and prevent access to gambling services. You can request removal only after the exclusion period ends and following a verification process.

Signs of problematic behaviour

Look out for chasing losses, playing longer than intended, borrowing money to gamble, neglecting responsibilities or hiding activity. These can be early warning signs. If you recognise any of these in yourself or someone you care about, consider using account controls or seeking external support.

Tips for maintaining control

Set realistic limits before you play, stick to a budget, use time reminders, avoid gambling when stressed or under the influence, and keep gambling as a form of entertainment rather than a way to make money. Regularly review your activity and adjust limits as needed.

Professional help and support organisations

If you need extra help, contact recognised support organisations such as GamCare, BeGambleAware, Gamblers Anonymous or national helplines. These bodies provide confidential advice, practical tools and professional counselling. If you require assistance applying a tool or arranging self-exclusion, contact our support team via your account.